Contact Customer Service


Chat with us- Mon-Fri: 9:30am-5pm EST
After-hours: Please leave a message and we will respond to you next business day



help@outofprintclothing.com


1-844-OOPRINT (667-7468)


FAQS

What is your return policy?

What are your shipping options?

How soon will my order ship?

What payment methods do you accept?

The item I am trying to purchase is out of stock. What can I do?

How does your apparel fit?

Cleaning and Care – Totes and Pouches

Socks – Sizing and Care Instructions

Are there gift wrapping options available?

What if I am interested in featuring your products in my retail location(s)?

What if I have an idea for a new shirt, product or bookish event?

Is your site secure?

What is your privacy policy?


WHAT IS YOUR RETURN POLICY?

RETURN POLICY
We hope our products make you happy. If you are not completely satisfied with the items you received, we will gladly process an exchange or return.

Please send all returns in original condition (unworn, unwashed and with original tags attached). We ask that when you first try on our tees, you don’t wear any cologne/perfume/deodorant that may cause a scent or mark on the item (or we might not be able to accept the return).

We will either refund the purchase price upon receipt or, if preferred, we will exchange the item for another comparable item of your choice. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.

To process a return, please send an email to help@outofprintclothing.com with the following information:

  • Order number
  • Name and address
  • Products being returned
  • Reason for return
  • What you would like to do (refund or exchange)

We will reply with instructions on how to ship your item back to Out of Print.

WHAT ARE YOUR SHIPPING OPTIONS?

In-stock items usually ship within 1 – 2 business days from our warehouse in New Jersey. We are happy to offer you a variety of flat-rate shipping options:

DOMESTIC
USPS (1 – 5 business days) for $5.95, unlimited items
FedEx Ground (1 – 5 business days) for $7.95, unlimited items
FedEx 2-Day Air for $17.95, unlimited items
FedEx Overnight for $34.95, unlimited items
Orders $60 and over are eligible for free standard shipping via USPS

(Note: Alaska / Hawaii orders have higher shipping rates due to increased shipping costs.)

INTERNATIONAL
USPS International First Class Mail (4 – 6+ weeks) for $9.95, unlimited items
USPS International Priority Mail (6 – 10 business days) for $24.95 – $34.95, unlimited items
Orders $60 and over are eligible for free standard shipping via USPS

For international orders, we happily ship to most countries. Please contact customer service if you do not see your country listed. Note that delivery times for international orders vary depending on the destination. **There is no tracking information available for USPS First Class International deliveries.**

TAXES
For domestic orders: Depending on your shipping destination, we will collect sales tax to be remitted to the appropriate US state. At this time, we collect sales tax for purchases made by New York state residents.

For international orders: It is your sole responsibility to pay all import duties and taxes that may be due on your order based on your country’s tax rules. Please contact your country’s local tax office for more information.

HOW DOES YOUR APPAREL FIT?

Our shirts are super soft and treated to feel like they came from a different era. We use a variety of techniques to achieve this vintage look and feel. As a result, each of our shirts is unique with slight variations in color, distress and level of fading; wearing and washing continues this process. To ensure the best fit for you, be sure to refer to the fabric blend and size chart on each product page while browsing particular styles and follow garment care instructions.

CLEANING AND CARE – TOTES AND POUCHES

We recommend customers spot clean the tote bags and pouches as they get dirty instead of washing them. Typically you don’t want to machine-wash a printed canvas bag because it can damage the print and shrink the fabric. If needed, the best way to keep it clean is to hand-wash with laundry detergent and warm water. For heavier stains, a scrub brush can be really effective, and for general grime, a terry cloth or regular wash-rag should do.

SOCKS – SIZING AND CARE INSTRUCTIONS

Socks Size Guide

Care Instructions – Machine wash warm. Tumble dry low. No bleach.

ARE THERE GIFT WRAPPING OPTIONS AVAILABLE?

We unfortunately don’t offer gift wrapping options at this time, but we do have greeting cards and gift cards that can help round out the perfect literary gift for those bookworms in your life!

THE ITEM I’M TRYING TO PURCHASE IS OUT OF STOCK. WHAT CAN I DO?

We do our best to keep our online inventory up to date. In the event a particular style/size you want is out of stock, fill out our stock notification form and we will notify when we re-stock the shelves.

HOW SOON WILL MY ORDER SHIP?

In-stock items pack and ship within 1-2 business days. Our business days are Monday-Friday.

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT IF I AM INTERESTED IN FEATURING YOUR PRODUCTS IN MY RETAIL LOCATION?

If you are interested in featuring our products in your retail location(s), please register your account here and one of our sales representatives will contact you.

For existing account orders or questions, please contact us via phone, fax or email (as indicated on your order form). For general questions by email: wholesale@outofprintclothing.com.

WHAT IF I HAVE AN IDEA FOR A NEW SHIRT, PRODUCT OR BOOKISH EVENT?

Submit a suggestion here. ¬†We’d love to hear from you.

IS YOUR SITE SECURE?

Yes, our site is secure. We use SSL encryption and other methods to secure your data.

WHAT IS YOUR PRIVACY POLICY?

Please refer to our privacy policy for details on how we collect and use information submitted to us.